How to plan and manage datacentre redundancy

Provisioning of a datacentre to survive a range of failure scenarios has become critical for many businesses. Here’s a datacentre redundancy plan

ComputerWeekly: Internet technology

Virgin Media uses ETAdirect to manage engineers more predictively

Virgin Media is using predictive analytics to get the right engineer out to the right problem. It believes its use of TOA Technologies cloud-based ETAdirect system gives it a competitive advantage

ComputerWeekly: Enterprise software